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Off-Campus Access



All online databases, such as ProQuest, NexisLexis, EbscoHost, Galenet and others, are available from off-campus computers for current Medaille students, faculty, and staff. Alumni must have an alumni card, issued and renewed yearly by the College's Development office. Due to database vendors' licensing agreements, off-campus access to the Library's subscription databases is limited to these groups and requires a log-in using your Medaille ID card number.

 

New students at the Main campus must present their Medaille ID card and fill out a registration form in the Library. New Accel students will register at their campus centers. Returning students may continue to use their existing ID cards, but should advise the Library of any address or phone number changes, either in person or by phone (880-2283 or toll-free 800-292-1582 and ask for the library.)

When accessing any of the library's subscription databases from off-campus, users will first be prompted to enter their:

User Name : enter your first and last name
ID Number : enter your Medaille College ID number (printed across the bottom of your College ID card.)

If you experience off-campus access problems :

Try these steps first:
  • Your Internet browser should be set to accept cookies (usually found in "Preferences")
  • Turn off any filtering programs.
  • Temporarily disable call waiting on your telephone service. (usually by adding *70 before the dial-up number.)
  • Try closing your browser, and restarting.
  • Make sure you are using the most recent version of Netscape (currently 7.0) or Internet Explorer ( 6.0).
  • Some organizations and businesses have installed firewalls on their computers, preventing external database access. If you are not able to connect to Medaille's databases from your workplace computer, discuss this issue with your employer.

ARE YOU USING AOL?

A number of AOL subscribers have reported intermittent problems connecting to the library's databases. Some have found more reliable access using Netscape or Internet Explorer browsers, instead of AOL's. To do so:

1. If not yet available on your computer, download and install the latest version of either Netscape or Internet Explorer from their web sites.
2. Then open up AOL and log on. Minimize the screen.
3. Open up Netscape or Internet Explorer and enter the Library's homepage URL: http://eres.medaille.edu/library01/alt/start.asp

If you are still experiencing problems, call the Library at 880-2283 or toll-free 800-292-1582 and ask for the library, or send an email to a Medaille librarian.Your message should explain the problem and include any error messages you received, the name of your Internet Service provider, and the browser you are using.

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This page last updated 8/15/05.